Privacy Policy

At Cut Rag Processors (CRP), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, products, or services. It has been prepared in accordance with Zimbabwe's Cyber and Data Protection Act, 2021 (Chapter 12:07) and Statutory Instrument 155 of 2024.

1. Who We Are

Cut Rag Processors (CRP) is the data controller responsible for your personal information. We are registered as a data controller with the Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ) in terms of Statutory Instrument 155 of 2024. We are licensed as a data controller with the Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ) under License Number 000688, in terms of Statutory Instrument 155 of 2024.

2. Information We Collect

We may collect the following types of information:

Personal Information

- Full name       
-Email address        
-Phone number
-Physical address

Non-Personal Information

- Browser type
- Device information
- IP address
-Website usage statistics
- Cookies and tracking data

How We Collect Information

We collect information directly from you when you submit a contact or enquiry form, apply for a job, or request our products or services.Certain non-personal information is collected automatically when you interact with our website or email services.

3. Lawful Basis for Processing

In accordance with the Cyber and Data Protection Act, 2021,we only process your personal data where we have a lawful basis to do so. Thebases we rely on are:

4. How We Use Your Information

We use the collected information to:

5. Sharing of Information

We do not sell or rent your personal information. We may share information only in the following limited circumstances:

6. Cross-Border Data Transfers

All personal data collected by CRP is stored and processed within places compliant with strict data protection laws, that is primarily GDPR and CCPA.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies. When you first visit our website, a cookie consent banner will appear. No non-essential cookies (such as analytics or marketing cookies) will be set until you have given your consent.
We use cookies to:


You may withdraw your cookie consent or disable cookies at any time through your browser settings, although some features of our website may not function properly if you do so.

8. Your Consent

Where we rely on your consent to process your personal data, we will ask for it explicitly before collecting your information. On forms where you submit personal data, you will be asked to tick a consent checkbox with wording such as:

"I consent to Cut Rag Processors collecting and processing my personal data in accordance with the Privacy Policy."

You may withdraw your consent at any time by contacting us using thedetails in Section 17. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal

9. Data Security

We implement reasonable technical, physical, and administrative security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include access controls, secure storage, and regular security assessments.However, no online system is completely secure, and we cannot guarantee absolute security.

In the event of a data breach that is likely to result in arisk to your rights and freedoms, we will notify POTRAZ and affected individuals as required by law.

10. Your Rights

Under the Cyber and Data Protection Act, 2021, you have the following rights regarding your personal data:

11. Right to Lodge a Complaint

If you believe we have not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with Zimbabwe's data protection authority:
Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ)
Website: www.potraz.gov.zw
Address: 1st Floor, Shingirayi House, Samora Machel Avenue, Harare, Zimbabwe

12. Data Protection Officer

CRP has appointed a Data Protection Officer (DPO) in accordance with Statutory Instrument 155 of 2024. The DPO is responsible for overseeing our data protection practices and ensuring compliance with the Cyber and Data Protection Act, 2021.

Email: dpo@crp.global
Phone: 08677008744

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to read the privacy policies of any third-party sites you visit.

14. Children's Data

Our website and services are not directed at children under the age of 18. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal data without appropriate consent, please contact us and we will take steps to delete it promptly.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in law or our practices. Updated versions will be posted on our website with a revised effective date. We encourage you to review this Policy periodically.

16. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact us:

Cut Rag Processors (CRP)
Address: Stand 144 Green Trees Lochinvar Harare
Email: dpo@crp.global
Phone:+263867708744
Website: crp.global